1 hour ticket response
We are devoted to delivering a quick and proper response to each trouble ticket posted by a client. Our qualified customer support staff members will examine your query and will think of the most efficient option. We offer a 1–hour response time guarantee for all trouble tickets. In fact, our average helpdesk ticket response time has proven to be twenty minutes.
An Easy–to–Browse Help Section
To help you get a quick suggestion on how to use a particular feature, we have incorporated a really intuitive Help Center section in our Online Control Panel. You can browse through a wide selection of web hosting account administration articles and website management articles, consult the F.A.Q. library or check our step–by–step video tutorials.