Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Solution Warranty

  • Our customer help Dept is on–line day–and–night to take care of every one of your support demands. Each ticket you post to us will be taken care of within up to 60 minutes. If your case demands assistance from an administrator, we’ll send the ticket to the person in charge and will notify you that the situation is being resolved.

  • Top quality support service

  • Expert Tech Help And Support Service

  • We offer you 7 days a week customer support by using a lightning fast ticket application included in your Control Panel. You can easily e–mail us at any time about any of the software applications that come installed in advance on the virtual server, which include the chosen Operating System, the server admin panel and our in–house created Online Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • An in–depth and consistently updated knowledge base is included in our custom–built Online Control Panel. It offers quick tips on how to carry out all the essential web site administration jobs. The Help section gives you exhaustive how to tutorials and step–by–step video training. You can reach the Help zone by clicking on the Help or Video buttons in the right side of each Control Panel section.