If you’d rather see how an action is carried out or how an issue is remedied, instead of just reading about it, then have a look at our selection of how–to video tutorials. They address many different issues and will help you swiftly learn how to work with our Online Control Panel.
A Sixty–Minute Response Time Guarantee
All semi–dedicated servers are backed up by a 24/7/365 client support service and include a 60–minute response time guarantee. Our capable support engineers will be available 24 hours a day and will fix any problem that you might possibly have within maximum sixty minutes after the support ticket submission. In most instances, an answer will be given to you in less than 20 minutes.