A 99.9% Server Uptime
The main advantage of setting up your own shared hosting platform is that you don’t need to worry about compatibility issues – you configure a particular set of software applications in such a way as to work with a given set of hardware parts. The final outcome is something a whole lot more steady and reliable, because there are much less possible risks of failure. We have set up our cloud hosting platform atop proven hardware parts along with a significantly customized version of Security–Enhanced Linux so as to create an absolutely secure and safe home for your personal websites.
For this reason, with each of our Linux shared hosting plans we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
If you’d like to provide a good–quality web hosting service, you can hardly lean on the default network configuration in a datacenter. We’ve built our very own custom network so as to ensure the best possible connection speed with the outside world.
And because of this, no matter which datacenter facilities you pick: our datacenter in US, our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe or our datacenter in AU, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is available with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have done our best to lessen all possible risks with our cloud hosting packages and although we provide premium–quality tech support, there are instances when the customer is simply not content with what we offer. Or he wants to migrate to a more powerful web hosting service, like a VPS server or even a dedicated server.
Because of this, our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t completely happy, we will give you your money back.
24/7 Technical Support
If you’ve ever been forced to wait around for hours for a reply, you are aware of how annoying this can be, particularly when your website is at stake. Because of this, we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be available to you and they will get back to you in under 1 hour. And the best part is that their average support ticket response time is well under twenty minutes!